Recruiting. Reinvented.

Hire Multilingual Talents — Faster, Smarter.

Tap into a trusted network of freelance hiring agents who specialize in finding German and English-speaking professionals. Fill your roles in days — and pay only when you hire.

Become a Partner Join as Agent

Two flows. One powerful outcome.

Whether you're hiring or referring, the process is simple and transparent.

For Companies

Register Your Company

Sign up with your business details (Name, Email).

Book a Consultation

Schedule a quick meeting with our team so we can understand your hiring needs.

Get Activated

After the consultation, your account will be activated and you’ll gain full access to the platform.

Start Hiring Smarter

Browse qualified agents, request teams, and track performance directly from your dashboard.

For Agents

Create Your Account

Sign up with your email and password to get started.

Complete Your Profile

Add your skills, CV, experience, and voice sample to showcase your talent.

Attend Your Interview

Meet with our team to validate your skills and communication.

Start Getting Opportunities

Join projects, connect with companies, and start earning through the platform.

Services That Empower Your Recruitment Process

Verified Agents

Work only with trusted recruitment agents who have proven experience.

Payroll

Salaries are managed by our payroll team.

Performance Insights

Track and manage hires, referrals, success rates, and agent performance in real time.

End-to-End Management

Simplify recruitment and management with a single platform.

Empowering Industries Through Intelligent Outsourcing

We deliver tailored customer service solutions that enhance satisfaction, reduce costs, and strengthen loyalty — across every major industry.

Telecommunications

Enhance customer loyalty and reduce operational costs. Our telecom outsourcing platform ensures faster issue resolution, 24/7 global support, and consistent service quality—helping you improve satisfaction and retention while scaling efficiently.

Energy & Utilities

Boost customer confidence and streamline service delivery. We help you manage high inquiry volumes, outage communication, and billing accuracy, ensuring customers receive dependable, compliant, and responsive support at all times.

Travel & Hospitality

Create exceptional guest experiences that drive loyalty. Our experts manage bookings, itinerary changes, and support inquiries with speed and care—reducing cancellations and increasing repeat visits through 24/7 multilingual support.

Retail

Increase conversions and strengthen brand loyalty. Our retail customer care teams handle order inquiries, returns, and personalized product support efficiently, ensuring every interaction enhances the customer experience and drives sales growth.

The Agent Advantage
The Agent Advantage

Our agents are our greatest asset. We provide them with the tools and flexibility to thrive, which translates to superior results for you.

Empowered Agents, Exceptional Results

We attract and retain the best talent by creating an environment built for success.

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Work from Anywhere

Freedom to work from a location that fosters productivity and well-being.

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Optimized Remote Setup

Guidance and support for creating a professional remote work environment.

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Expertly Selected

A rigorous vetting process ensures only the most qualified agents join.

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Tailored Matching

Agents are matched to projects that align with their skills and expertise.

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Flexible Scheduling

Work-life balance that leads to higher job satisfaction and retention.

Maximize Profitability and Trust with Expert Chargeback Program Management

Our team specializes in managing Chargeback programs to protect your brand. We combine expertise with intelligent fraud detection and secure processing to deliver a seamless experience for both you and your customers.

Specialized Chargeback Teams

Trained experts dedicated to handling claims, redemptions, and customer queries efficiently.

Fraud Prevention & Risk Control

Advanced verification processes safeguard your Chargeback campaigns from abuse and financial loss.

Operational Efficiency

Reduce in-house workload and streamline claim management for faster turnaround times.

Result

Protect your brand, cut costs, and increase retention with secure, expertly managed Chargeback support that drives trust and growth.

Cashback Illustration

Build trust, save costs, and grow stronger with secure Chargeback program management designed for lasting success.

A More Intelligent Way to Scale

Our platform is designed for clarity, control, and performance.

Multilingual Advisor Pool
Multilingual Advisor Pool

Tap into the world's largest contact center markets. Source pre-vetted, multilingual professionals ready to integrate with your team.

Branded Dashboards
Branded Dashboards

Full visibility into recruitment, performance, and costs.

SLA Guarantee
SLA Guarantee

Our commitment to excellence is backed by a concrete SLA.

Usage-Based Billing
Usage-Based Billing

Transparent, flexible costs that align with your growth. No surprises, just performance-based partnership.

Ready to Transform Your Hiring?

Be part of a fast-scaling business model that’s reshaping the future of work. Tap into new opportunities and drive growth in an ever-expanding market.

Ywmina

Our Values

We're driven by a core set of principles that ensure excellence for our partners and agents alike.

Availability 24/7
Availability 24/7

Support and operations that never sleep, just like your business.

Highest Standards
Highest Standards

We recruit only top-tier talent and demand excellence in every task.

Consistency for Growth
Consistency for Growth

Reliable performance that you can build your business on.

1 Team = 1 Vision
1 Team = 1 Vision

Seamless integration between our teams and yours.

Looking For Hires? Or Build a Full Offshore Team?

Discover a seamless path to building your global workforce, whether you need a single star player or a dedicated offshore team.

True Partnership

We become an extension of your team, handling all operational overhead so you can focus on your goals.

Custom Hierarchy

Build your team structure your way. We help you establish clear reporting lines and team dynamics.

Aligned for Success

Your offshore team's KPIs are directly tied to your business objectives, ensuring complete alignment.

Dedicated Supervision

Benefit from on-the-ground management that ensures productivity, quality, and team morale.

Share Preferences

Tell us the role, skills, and experience you're looking for.

Receive Vetted Referrals

Get a shortlist of top candidates from our global talent pool.

Interview & Hire

Conduct interviews and select the perfect fit for your team.

Pay on Success

No upfront costs. You only pay when you successfully hire.

Start Smart. Scale Big.

Ready to build your dream team? Let's get started.

Build Offshore Team

What Our Partners Say

Hear from companies who trust our platform to find the right talent fast.

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The YWMINA management streamlined our process and boosted team productivity from day one.”



Thomas Becker

Director of Customer Experience

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During our peak operations, YWMINA’s quick turnaround and reliable talent pool made all the difference. Their management team stayed in close communication throughout, ensuring everything ran smoothly from start to finish

Amira Nassar

Project Manager

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Excellent platform with a management team that truly understands client needs.




Rania Khalid

Operations Manager

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YWMINA proved to be an incredibly reliable partner during our busiest season. Their team quickly provided qualified agents who integrated seamlessly into our operations, ensuring our service levels remained exceptional even under pressure

Laura Mendez

Operations Manager

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“The platform maintained consistent quality and performance.”

Michael Grant

Senior Operations Director

Contact

Let's Talk

Frequently Asked Questions

Pay only on productive hours. No hiring fees.

On average, most companies fill their roles within 2–3 weeks, depending on the role and language requirements.

Yes, every candidate is pre-verified to ensure their skills and language proficiency match your requirements.

Absolutely! You can browse candidates and test the platform without any upfront costs. Fees apply only when you hire.

Be the First to Revolutionize Hiring

Join our early access program and be among the first to connect with verified recruitment agents and companies worldwide. Gain the competitive edge and start building your network today.